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Choosing a Lab Testing Company

Posted on: July 12th, 2023 by Jane Tervooren

Tips For Choosing a Lab Testing CompanyUsing an FDA-registered testing lab is critical when testing the safety and efficacy of topical products. Burgeoning businesses just getting started with claims substantiation and testing may not know where to turn for these services. Working with an FDA-registered and inspected company should always be the priority, but there are other considerations and practices to factor in as well. 

A testing lab (with a focus on FDA-registered companies) may employ several methods. Some people refer to these practices as “customer product testing.” Regardless of the terminology, the ways in which companies test products may include protocols such as: 

  • Before and after photography
  • Instrumental assessment
  • Expert clinical grading
  • User trials
  • Claims validation 

Look for FDA Registered Companies

One of the first things to consider when selecting a lab testing company is whether it is FDA-registered. The Food and Drug Administration (FDA) is a regulatory body that ensures:

  • Quality
  • Worth or value
  • Safety

 This can be in reference to:

  • Topical products
  • Nutraceuticals
  • Medical devices
  • Drugs
  • Food

An FDA-registered lab adheres to rigorous standards set by the FDA. It undergoes regular inspections to maintain compliance. This provides an added level of assurance that the lab follows proper procedures, demonstrates competence in its testing processes and produces reliable results.

Verify Third-Party Testing Accreditation

In addition to FDA registration, testing labs may be accredited by a reputable third-party organization. Accreditation from organizations such as the following indicates that the company meets specific quality standards and follows best practices:

  • The International Organization for Standardization (ISO)
  • he American Association for Laboratory Accreditation (A2LA)

Assess Testing Capabilities

Consumer product testing labs specialize in various types of testing. Before making a decision, companies should evaluate the testing capabilities of the company they are considering and make sure they align with their specific needs. 

Subject Recruitment Process

Subject recruitment is critical to the success of any study.  A reliable lab will be transparent about their ability to recruit a study based on the parameters that are required by the client. It is important to be clear about what those parameters are, and an ethical lab will sooner turn down a potential study than not be able to fill it with the required number of qualified participants.

Consider Turnaround Time

Time is often of the essence when it comes to testing and meeting marketing deadlines. It is commonplace to inquire about turnaround time for delivering test results. A reliable lab will provide a clear timeframe for completing the testing and delivering accurate results within a reasonable period. 

Evaluate Customer Service

Outstanding customer service is essential when working with a testing lab. Criteria for evaluation include: 

  • Clear communication
  • Prompt response time to inquiries
  • A willingness to address any concerns or issues that may arise

A dedicated customer support team will greatly enhance a successful  testing process.

The Company You’re Looking for – Validated Claim Support

Selecting a lab testing company should not be taken lightly. The aforementioned tips are designed to put those in need on the right path and ensure they choose labs that:

  • Are FDA-registered
  • Have third-party testing accreditation
  • Offer the necessary testing capabilities
  • Can recruit and fill the study with qualified participants
  • Provide timely results
  • Offer excellent customer service
  • Are reputable and trustworthy 

For more information about FDA-registered third-party testing labs and FDA-registered independent testing laboratories, visit Validated Claim Support. Our website offers comprehensive information about our services and expertise in lab testing and compliance. Contact us today by calling 201-331-9300 or by filling out our online form.

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