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Product Claims

Posted on: June 2nd, 2023 by Brian Ecclefield

Product claims play a significant role in the marketing and sales efforts of companies that make consumer products, serving as statements that promote their products to potential customers. These claims range from simple descriptions of product benefits to more complex scientific claims about efficacy. While product claims can be powerful tools, they require careful consideration to avoid confusion and potential legal issues.

Validated Claim Support can help businesses substantiate their claims and assist with effective strategies for making them and crucial pitfalls to avoid.

Understanding Product Claims

Product claims are statements made by companies about their products. They are utilized to promote product benefits, highlight unique features, or provide scientific evidence of efficacy. Product claims can be found on packaging, in advertising materials, on websites, and in other marketing collateral.

The Importance of Product Claims

Product claims are vital for differentiating products from competitors, effectively communicating their unique benefits to consumers, and ultimately driving sales. Well-crafted product claims can captivate potential customers, inform them about the product, and influence their purchasing decisions.

However, it’s important to note that improper use of product claims can lead to confusion and legal repercussions. False or misleading claims can result in legal action, damage a company’s reputation, and hinder sales.

Crafting Effective Product Claims

To create effective product claims, companies must ensure their claims are truthful, accurate, and backed by evidence. The following tips can help bolster compelling product claims:

  • Be Specific: Provide detailed information about the product and its benefits. Avoid using vague or general statements that could mislead customers.
  • Utilize Data and Evidence: Support claims with data and evidence with clinical studies carried out at an FDA registered lab,
  • Avoid Hyperbole: Refrain from using exaggerated or hyperbolic language. Stick to the facts and make claims that can be substantiated.
  • Understand the Target Audience: Gain a deep understanding of the target audience’s needs and desires. Tailor claims that will resonate with them and address their concerns.
  • Be Transparent: Clearly communicate any limitations, potential side effects, or drawbacks of the product. Transparency is crucial in maintaining trust with customers.

Common Pitfalls to Avoid With Product Claims

When making product claims, companies should be cautious to avoid these common pitfalls:

    • Using Drug Related Language
    • Exaggerating Product Benefits
    • Making Unsupported Claims
    • Failing to Disclose Limitations or Potential Side Effects
  • Claims should be supported by studies run by an FDA registered lab

Validated Claim Support: Assisting Businesses with Product Claims

Validated Claim Support is an FDA-registered and Inspected third party laboratory that tests consumer products. As a privately held and wholly owned independent laboratory unaffiliated with any major corporate and conglomerate entities or other laboratories, we can provide unparalleled response time and cut through the red tape. VCS is dedicated to helping companies develop and establish product claims based on scientific evidence. Our process involves analyzing clinical data generated during product testing to identify the most compelling and accurate claims. Additionally, we guide clients with advice that their claims are properly worded and comply with regulatory requirements.

For additional information about our services as they relate to substantiating product claims, we encourage you to contact us today. 


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